According to THIS Yahoo Finance story, about 100 Michaels’ customers in several states have experienced theft from their debit card accounts.
Nancy at SCRAPBOOK UPDATE has written about it HERE and HERE.
HERE is a list of stores impacted by PIN pad tampering. You can check to see if your local store was affected.
HERE is what the Peas have to say.
Apparently, something was installed on the PIN pads themselves that allow your account number and PIN to be collected. This raises some interesting questions: Was it an inside job? If not, how were these machines – which sit right on the counter near the cashier – tampered with? Why were Michaels stores targeted?
I’m also wondering why, if 80 stores in 20 states have been affected, why only 100 customers have reported thefts? You would think that total would be higher. Maybe there are still unreported cases, whether the customer realizes the theft and hasn’t reported it … or the customer isn’t aware yet that they’ve been victimized.
I don’t know what the timeframe is for sure because the May 12, 2011 STATEMENT from Michaels says “February 8 through May 6” but one of the Peas reported it going back as far as December 2010.
Speaking of statements from Michaels … some customers report receiving notification of the debit card problem via e-mail while others, even those who live near the affected stores, did not get any such e-mail. I’m on the e-mail list but didn’t get one … did you?
ETA 5/17/11: I found THIS in an old e-mail account I rarely check. Weird. It was sent there but not to the one where I currently get Michaels e-mails. Oh well.
If you would like more information on this issue, just Google “Michaels debit card” and tons of articles have been written about it. There was even a GMA segment on it but I can’t pull it up right now because my computer is being a total bitch :P
If anyone who’s reading this has been victimized, please leave a comment and tell us your story. And to all scrappers who shop at Michaels, please be careful. Maybe a personal “cash only” policy would be a good thing for the time being. And that’s better anyway since it’s harder for hubby to track your purchases that way HOLLAH!
5 Comments
This is horrible. I’ve had a ssi liar experience. Debit cards were being scan at gas pump. This was 5 years ago and this employee is still serving ti me. It is identity theif. Good luck michaels, you won’t get through this unscathed.
It’s so ridiculous the scams going on right now! My state is not involved in the “michael’s deal”, but we have had other issues! So sick of all the scammers :p
We received the e-mail, but I thought it only affected the Chicago area. Few days later I got a call from my bank’s fraud unit. Someonr had got ahold of our card number and try to use it. The bank didn’t allow the transaction. We had to get new cards.
I received the e-mail as well but thought it applied only to Illinois stores. I checked the list yesterday and saw that my state (but not my store, thankfully) is on it. I am watching my account very carefully.
I shop at the Midvale, Utah store it was hit. I didn’t have any money taken but my bank sent me a new card anyways. A friend who also shops there had $500 taken from her account- thankfully banks insure this kind of thing!!